Gauvain

Customer Service

For any questions please contact us at shop@gauvain.xyz and we will get back to you within 24 hours.

Our operating hours are Monday to Friday, 9am to 5pm CET.

Holidays :
Tag der Deutschen Einheit: 03.10.2021 (Sonntag)
1. Weihnachtsfeiertag: 25.12.2021 (Samstag)
2. Weihnachtsfeiertag: 26.12.2021 (Sonntag)
Feiertage in Berlin 2022
Neujahr: 01.01.2022 (Samstag)
Internationaler Frauentag: 08.03.2022 (Dienstag)
Karfreitag: 15.04.2022 (Freitag)
Ostern - Ostermontag: 18.04.2022 (Montag)
1. Mai - Tag der Arbeit: 01.05.2022 (Sonntag)
Christi Himmelfahrt: 26.05.2022 (Donnerstag)
Pfingsten - Pfingstmontag: 06.06.2022 (Montag)
Tag der Deutschen Einheit: 03.10.2022 (Montag)
1. Weihnachtsfeiertag: 25.12.2022 (Sonntag)
2. Weihnachtsfeiertag: 26.12.2022 (Montag)

Can I cancel my order ?
Orders are processed automatically and unfortunately it is not possible to cancel an order that has already been confirmed. However, you can return your order at any time in accordance with our cancellation policy.

Didn't received the orderconfirmation after 24h ?
Check your spam folder.
If the problem persists, please email us at shop@gauvain.xyz.

Technical support :
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Questions about sustainability:
Please contact us directly via hi@gauvainstudios.com !

Career questions:
For career questions, send your application to hi@gauvainstudios.com !